Refund policy

Each Memorian creation is crafted with precision and care. Because of the nature of our products (perfumes, sprays, and primers), we cannot accept returns or exchanges once an item has been opened or used.

Eligible Returns

We only replace or refund items if they arrive damaged, defective, or incorrect.
To qualify, please contact us within 7 days of delivery at [Email] with:

• Your order number

• Description of the issue

• Photo evidence of the product and packaging

Once verified, we will issue a replacement or refund to your original payment method.

Non-Returnable Items

• Opened or used items

• Gift cards or promotional samples

Memorian reserves the right to decline a return if the product has been used or altered after delivery.